We Live Here is a response to a feeling shared by Anthony, Catherine and others that we need to make goverments fit better with the way the world is moving. He said government is lagging behind in the changes that are happening to society as a result of the internet and the networking that it is enabling. For government to respond it needs to refocus on the people it serves.
“People are getting much better service from Amazon than they are getting from governments and that’s not just because Amazon are cold, hard capitalists,” he said. “It’s because they have a vision of their customer service that’s very focused and government doesn’t have a vision of its services that’s citizen focused.”
Anthony said We Live Here is the start of a process to “both understand and map social networks in an area and provide the democratic infrastructure for them to have repetitive democratic conversations, rather than a one-off consultation”.
Read more on the Public-i Blog.