Media Regulation: Case for a Press Ombudsman

I resume this post on press regulation warily [the first part is here]. After all, no less an authority than the editor of the Daily Mirror informed Lord Leveson’s enquiry that bloggers are cowboys. Perhaps, instead of sharing ideas we considered on the design of a future regulator at the Democratic Society roundtable before Christmas, I should wait for the marshals of the tabloid press to produce thoughtful front-page spreads on the subject. But a man’s gotta do what a man’s gotta do, so with six shooter loaded, spurs jangling, and chaps swaying in the breeze, I mosey on into the It’s Not O.K. Corral.

Leveson is considering a range of matters, from criminal abuses to the disputed terrain of privacy. But press criminality should properly be the concern of a hitherto lax police force. The excessive dominance of certain media players could be tackled by considering market share, the province of an existing regulator, the Competition Commission. Recent witnesses have warned against new statutory restrictions. So unless Leveson recommends a new privacy law, which none of the pre-Christmas panel advocated, what would be left for a new regulator to regulate?

Plenty, in my view.

Katie Price gets doorstepped by photographers. Difficult to get excited by this if no law is broken: her wealth and fame depend on a cultivated symbiosis with the media. But if the same treatment is meted out to a “private” individual, it looks different. And imagine that individual was the subject of stories hinting, on mere supposition, they were complicit in a crime.

A political party sees the worst constructions put upon its motives by a hostile newspaper. Provided the coverage isn’t libellous, tough. Same for big businesses, corporations, football teams. They are big and ugly enough to take it. But the same treatment to a local charity or a corner shop?

No one was specifically libelled by The Sun’s Hillsborough coverage on 19th April 1989. But an entire community felt besmirched. But how would redress be pursued? A legal action: City of Liverpool versus News International?

In many areas of life, public service, for example, there are bodies which people individually or collectively can approach and seek redress outside the courts. Complainants may lack resources to pursue legal action. They may not actually want damages, but simply an acknowledgement of wrongdoing and an apology, or they may have been treated unfairly but within the letter of the law. One can easily imagine something like this for complaints against the print media: a body hearing claims from members of the public that they had been unfairly pursued or traduced by a newspaper.

Would it be a regulator? Many myths abound about regulators. Time for a few truths.

Regulation suggests standards, rules and procedures, inspection, licensing or permits. Regulation suggests all these things. But regulators rarely do them all. Some regulators issue licences. Many have competence to inspect categories of business, but do not licence or control market entry. Economic regulators may not inspect individual businesses at all, but uphold market standards – competition, fair pricing – to protect consumers. Some regulators develop laws. Others police laws set elsewhere. Whenever a regulator is established, it is almost always an innovation of range, scope and competence. It is possible to create proportionate, risk-based and non-invasive regulators that leave most businesses alone and focus relentlessly on wrongdoers. And it is possible to create overbearing, intrusive, meddlesome regulators that fail to spot wrongdoings because they cannot see the wood for the trees.

Further, it is simplistic to equate regulation with state control. Plenty of regulators are statutory and funded from general taxation. But independence from ministerial control is often a defining characteristic.

One group of independent, publicly funded, quasi-regulatory bodies are the various Ombudsmen. They do not inspect, but respond to complaints. Funded by government, they are not subject to political control. Indeed, the Local Government Ombudsman regularly finds against politicians and administrations of all political shades.

A publicly funded Press Ombudsman could develop and promulgate standards and then receive complaints.

This sounds a bit like the Press Complaints Commission. However, it would not suffer that body’s “producer capture”, which Leveson clearly sees as a major problem. Neither would it be the repressive thought police of news editor imagining. Established by statute, it could be subject to guaranteed long-term funding and non-departmental (ie not overseen by a minister). Senior officials could be Crown appointments, but not selected by the Prime Minister, chosen instead by an independent recruitment panel drawn from a range of stakeholders, including the public. And the Ombudsman could avoid becoming a rich celebrity’s privacy shield by concerning itself with the comparative “vulnerability” of claimants.

Leveson sniped at the PCC in recent exchanges, describing it as a mere complaints handler. Our putative Ombudsman would have to be more than that to satisfy him. It would need real teeth.

The Local Government Ombudsman specialises in restorative justice. This approach might have force with print media. Being required to print full front page apologies could cause editors to interest themselves in the factuality of their coverage. But so would the occasional imposition of very steep fines.

A Press Ombudsman would be mostly silent. It wouldn’t inspect. It wouldn’t licence. It wouldn’t meddle. Its scope would be narrow. But it would be credible, independent and carry a medium-sized stick.

This option, which we discussed at the December session, seems to me a proportionate and constructive step. It fills a perceived gap in the scheme of redress, but does not risk state control or censorship. It builds on existing arrangements, but gives them backbone.

A softly spoken but respected sheriff in the Wild West of news.

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A bit of love for the Living Voters Guide (Washington state)

Via the DO-Wire mailing list, I came across a great little site set up to help voters discuss and learn about the ballot initiatives in the 2011 elections in Washington state. You can take a look here:

Your guide to the 2011 Washington Election – The Living Voters Guide.

I particularly liked the Wrangl-like “Yes/no” arguments section, the prominent links to background information (such as the fiscal impact and the full text), and the ability to enter a zip code to see whether there were any local initiatives on the ballot as well. Very nicely done.

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20 things from UK GovCamp (#ukgc12)

As suggested by Dan Slee, here are twenty of the things I learned at UKGovCamp. (“We” here refers to GovCamp attenders and fellow-travellers rather than Demsoc).

1. GDS is getting big and getting mainstream. It feels like for the past couple of years we’ve been playing with a cute little puppy called “Gov.uk”, and all of a sudden we’ve noticed it’s got big. It’s still great, but now we’re hastily moving vases out of the way of its swishing tail, and hoping it won’t jump up and lick frail Auntie Joan’s face.

2. There’s more and wider appetite for engagement on open data than I thought there would be – Tim Davies ran a great session thinking about a charter.

3. It occasionally felt that we were shifting from edgy rebels to comfortable clique – maybe that’s a reflection of the fact that so many of us were repeat attenders.

4. We’re closer to getting it right on the infrastructure for democracy than we used to be, but there’s still a long way to go. (More on this later)

5. PCCs are the stealth reform – no-one seems to understand how close they are, and how much potential effect they’ll have. (More on this later, too)

6. I didn’t like the Mike Bracken keynote. Positionally, it felt like “a few words from the Minister”, for all Mike delivered it well and seemed like a nice guy.

7. Paul Clarke’s GP has a rubbish appointment-booking system.

8. I’m still not sure what success looks like for the attempt to get agile methods to replace waterfall in policy development. When will we know we can declare victory?

9. There are more of us, and that might be leading to more specialisation. The hack day didn’t build much – which was fine, there were some great discussions – and maybe there just weren’t as many coders as you’d need to do that.

10. I still think all conferences should be run this way, even though I now occasionally get paid for speaking at the old-fashioned sort.

11. We’ve still not quite worked out how to keep the conversation going between events.

12. I suspect that one of the more forward-thinking local government chief executives would really enjoy the event – and bring expertise into some of the conversations – a handful of targeted invitations next year perhaps?

13. Mark O’Neill and I share a love of Brussels (the city rather than the Daily Mail bogeyman or the vegetable).

14. Bin reminders are surprisingly popular. Don’t see the need for them myself.

15. We’ve still not understood how individual and community work together (from a service design perspective).

16. Nothing like this has ever happened in France, but @versac (whose colleague Claire was there) thought it would be a good idea if it did.

17. Birmingham has a nest of brilliant civic-minded activists, Nick Booth, Simon Whitehouse, Michael Grimes, and many others, who should be loved and cherished by the council much more than they seem to be.

18. Don’t pitch too much & leave yourself no time to participate.

19. You can prepare a presentation with pretty pictures in the time it takes to introduce 230 people to each other.

20. Only one councillor there. A great shame – if we are going to get localism and community action right we need to put the future councillor role at the centre of it (much more on this at some future date).

Thanks again, Dave and Steph, for a great weekend. Thanks too to the people who came along to my sessions and made them such interesting and challenging discussions.

Finally, for people who want that GovCamp buzz and can’t wait till next January, exactly what you’re looking for is right here on the South Coast at CityCamp Brighton, 2-4 March. More details here.

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CityCamp Brighton 2 – on its way

Once again we’re part of the CityCamp Brighton production team. Last year’s event was great, with almost 200 people coming together and creating ideas, discussions and 14 pitched projects.

We’re sure that this year’s, on 2-4 March, will be even better. We have a bigger prize fund thanks to our generous sponsors, and will be giving out more small grants so the CityCamp goodness gets right out into the city.

Based on feedback from last year, we’re hosting a special lead-up event for community and voluntary groups, to explain what CityCamp is, how it works and how they can get the best out of it for their organisations. That event is on 9 February in central Brighton and free tickets are already available. Tickets for the main event will be available from 10 February – but those at the induction event will get first chance at them.

Finally, we’re looking for help – both practical and financial – to make the event as great as it can be. If you want to help with getting the word out or practical arrangements on the day, or if you or your company want to sponsor a session to connect with our city’s interested and engaged innovators, get in touch.

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Twenty-four relatively contented people

A summons for jury duty in a United States dis...

Image via Wikipedia

Via Involve, I’ve come across two case studies of citizens’ juries being used in the NHS – one in Oldham which looked at fairness in commissioning, and one in Buckinghamshire which looked at setting the priorities for dementia care.

Both are reasonable examples of what citizens’ juries can achieve, but they raise a couple of questions.

First: Bucks say “Planning and running a citizens’ jury is resource intensive, requiring significant financial investment,” but unhelpfully don’t say how much they actually spent. They say they are looking for cheaper ways of doing the same thing – it would be interesting to know whether they found the high costs in the design and recruitment, or the event itself.

Second: Neither makes any mention of how they involved non-jurymembers in the process, by liveblogging, webcasting or tweeting about what happened. That feels like a missed opportunity – and suggests that the citizens’ jury was designed more for the benefit of the NHS institution than to improve civic debate and understanding.

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SuperPACs – richer than Bruce Wayne, and probably more powerful

Disturbing read about US SuperPACs – the effectively unregulated campaigning machines created by recent legal decisions. Unhindered by campaign finance rules, they can shovel money into attack ads, and take unlimited donations, as long as they aren’t officially co-ordinating their campaigns with a named candidate. Except the rules are hard to enforce, and only two fines have been issued in the last twelve years – totalling twenty-six thousand dollars.

For comparison, here are the numbers in the Republican primary race at the moment:

Top independent expenditures through Monday by super PACs supporting presidential candidates include Restore Our Future ($7.8 million); Gingrich supporter “Winning Our Future” ($4.3 million) and “Strong America Now” ($125,000); Texas Gov. Rick Perry supporter “Make Us Great Again” ($4.0 million); Ron Paul supporter “Endorse Liberty” ($2.9 million); former Utah Gov. Jon Huntsman supporter “Our Destiny PAC” ($2.5 million); Rick Santorum supporter “Red, White and Blue Fund” ($1.3 million) and “Leaders for Families” ($218,000); and President Barack Obama supporter “Priorities USA Action” ($321,000), according to an analysis of FEC data.

Someone’s spending a lot of [their shareholders'] money, and with no real oversight or control.

 

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Media regulation. December roundtable. Personal view

LONDON - JULY 28: Lord Justice Leveson speaks ...

Image by Getty Images via @daylife

In December I had the pleasure of chairing a Democratic Society debate on media regulation. Contributors were Kevin Anderson, Kathryn Corrick, Douglas White, and Anthony Zacharzewski. This is part of a series of events, including future discussions, blogs and online debates, supported by the Carnegie Trust. Over the next couple of months, contributors will consider as many aspects of media regulation as time permits.

Inevitably, in the light of phone hacking and associated abuses, and the establishment of the Leveson Inquiry, the initial discussion focused heavily on regulating print media. There were differences of opinion and emphasis on whether new regulation is needed, but as debate progressed, these proved subtle rather than marked and irreconcilable. Contributors argued that the existing legal and self-regulatory redress mechanisms for victims of real abuses had proved inadequate. However, there was concern about the possibly problematic interplay between some proposed remedies and the preservation of a free press. Any future regulatory regime should eschew the invasiveness found in some jurisdictions, where journalists are licensed by the state and where sometimes journalistic custom and practice, even business models, are prescribed. Regulation, it was argued, should be confined to matters genuinely remediable through regulatory solutions. Some contributors suggested many of the problems highlighted recently related to press (and especially tabloid) culture, as well as readership expectations. Regulation can support and even effect cultural change, but its impact may be optimised when deployed alongside other long-term interventions.

Participants also argued that the Leveson Inquiry had, at least initially, suffered an image problem. Disproportionate time was devoted to privacy invasions experienced by celebrities, compared with the routine and daily abuses endured by many more vulnerable, less well-heeled victims. This furnished ammunition for those who believe that the wider question of a citizen’s right to freedom from unwarranted harassment had become hijacked by famous middle aged lotharios keen to keep a lid on their affairs.

This is a little unfair. The individuals in question had pointed to instances of bullying, harassment and virtual blackmail. The Inquiry itself is rigorous and presided over with thoughtfulness and gravity by its chairman. Recently, the focus has shifted onto submissions by media practitioners, and Leveson himself has dropped hints on the possible scope and design of a future regulator.

Nevertheless, contributors felt the issues of privacy and abuse were not easy bedfellows. A “sensitive” fact may become known to the press as a result of legal enquiries or criminal actions. It may concern anything from marital infidelity to the health of a child. If the former, it almost certainly concerns a public figure for it to be marketable. That person may be someone who has pronounced publicly on “family values”, someone who has traded on a wholly different set of values, or someone whose values are unknown and who has never engaged in self-publicity beyond the requirements of their profession. These are different circumstances with differing moral dynamics. All differ in turn from privacy breaches affecting wholly “private” citizens.

A regulator may have some role in helping differentiate between the various categories of privacy breach. However it may be preferable in many cases for the balance between privacy and freedom enshrined in Human Rights legislation to be examined on a case by case basis by courts, with criminal circumventions of privacy left to a police force sternly reminded of its obligations to treat press illegalities like any others. Giving a regulator the responsibility for enforcing an emergent and contentious privacy principle may prove problematic. For many, privacy is not a Kantian moral absolute, but a matter of context. For still others the concept is frequently rendered meaningless by the realities of social networking.

(Indeed, contributors wondered whether we might need to develop a new moral category. If Twitter made it nearly impossible for a celebrity to suppress public awareness of an affair, then certain matters might at once be public – widely known – and private – so imperfectly understood in terms of background and context as to be only properly subject to the moral judgements of the participants themselves. This new duality might require us collectively to outgrow the old tabloid one of titillation and righteous indignation, but that would be no bad thing.)

Despite these reservations on regulatory scope and emphasis, and the balance between press freedom and regulatory control, most contributors felt that abuses such as those endured by the Dowler family, Christopher Jefferies, and countless others, demanded a robust response. Yet, because of these reservations, all contributors felt that the regulatory component of any response should be thoughtfully designed and carefully targeted.

In my next blog, I will outline a possible model we discussed in December and consider its possible overlaps with what we can deduce of Leveson’s emerging thinking.

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Scotland: Law v. Politics

The Scottish Parliament

Not the Parliament of Scotland. Image by Bernt Rostad via Flickr

This row over the Scottish referendum is going to be fascinating. From a wonkish perspective, I almost hope that they don’t settle it before it goes to court.

It’s a classic “law vs. politics” clash, as you can tell from the fact that the UK Government are going on about what is legally required, while Alec Salmond swerves the question with references to a “mandate”.

This confusion between the democratic mandate of the Scottish Parliament and its legal powers has been in place right from the very start. At the first meeting of the Parliament on 12 May 1999, the presiding officer Winnie Ewing began the first session with the words:

the Scottish Parliament, which adjourned on 25 March 1707, is hereby reconvened.

This is legally absolutely wrong – the Scottish Parliament is a creature of Westminster and a new creation – and politically mostly right. And that’s the  difference between the big democratic mandate of the Scottish Parliament (and its historic echoes), and its wimpy legal competence. It’s an argument that runs well for the SNP.

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I’m a Social Tenant, Get Me in There

BATH, ENGLAND - JANUARY 02:  The sun reflects ...

Image by Getty Images via @daylife

A guest post by Demsoc member Jane Zacharzewski

The Chartered Institute of Housing has predicted that 800,000 homes will be effectively put out of reach of those on housing benefit as a direct result of the government’s decision to reduce local housing allowance.

This points to the question: What kind of society do we want to live in and is there any place for social housing in that future? Here are two competing visions for your consideration.

In Scenario One, the State provides basic, no-nonsense but adequate housing, available to all comers. Priority is given to the most needy but with a realistic prospect for all applicants of eventually getting to the top of the list and winning the prize. In this society, some opt to pay more, if they have it, to get somewhere bigger, fancier or just to get in quicker, probably in the private rented sector. For others, there is the option of buying their own home, perhaps even for sums that bear some relation to current salaries.

A little retro for Messrs Cameron and Shapps? The days of the respectable middle classes living in their trim, net-curtained council houses do seem a little outmoded (though the founders of the welfare state might recognise something of their original vision).

So, how about Scenario Number Two? In this brave new world, the vast majority of us, on low or moderate incomes (the 90%?), compete for a scarce supply of barely affordable rented accommodation, much of which is of a deplorable standard and only the poorest, the most vulnerable and the destitute are provided with housing by the state, some of which is also inadequate or sub-standard, with no resources available to tackle disrepair or to bring enforcement action against bad landlords.

The current position is probably closer to Scenario Two than to Scenario One, or at least that’s the direction in which we seem to be headed. The plight of the most vulnerable is illustrated a number of news stories (like this tale of families living in the garages and outbuildings of Newham).

The coalition government’s policy on housing appears to be driven less by an ideological vision for society, big, small, nanny or otherwise, and more by the pressing need to make deep cuts to public spending.

Maybe it’s time for some real blue sky thinking. What if the process of allocating housing could be turned into a reality television show in which the desperate and homeless slug it out (or even eat a slug or two) before facing a public vote …. who would win the keys?

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Eric Cantona runs for President of France

Français : Éric Cantona au festival de Cannes ...

Nipping in from the left. Image via Wikipedia

Eric Cantona has written to all the mayors in France appealing for their support to stand in the French presidential election. Libé has his original letter, in which he describes himself as an “engaged citizen” and promises to campaign against the “too limited” chances that young people have, and society’s “too numerous, too violent and too systematic injustices”.

Cantona needs 500 signatures from elected officials to stand, and for all he’s a popular figure, he’s unlikely to get through that hurdle, let alone the election, without a party machine behind him. Today’s Libé has more, reporting that his candidacy is linked to the “grand mobilisation for housing” campaign, run by three charities, Fondation Abbé-Pierre, Secours Catholique and Emmaus.

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