Royal Borough of Kensington and Chelsea Governance Review

Demsoc have been asked by the Centre for Public Scrutiny (CfPS), to work with them on a project to find out from citizens in the Royal Borough of Kensington and Chelsea how they would like to see their Council run better. This project has been funded by the Local Government Association (LGA).

In the wake of the Grenfell tragedy, there has been public outcry about how the Council has been run, including concerns about a lack of engagement with residents in the borough. The LGA then commissioned an independent review of the governance procedures, and recommendations for how the Council can improve.

Demsoc have helped to reach out to residents, asking about their experiences of being involved in decision making processes by the Council, and how involvement can be increased and improved in the future. This has been done by gathering evidence through surveys, desktop research and observing meetings, as well as talking face to face with focus groups and workshops.

You can find a link to the full report, published on 7th March 2018, below. The recommendations and principles laid out in the report have emerged from our conversations with residents, community organisations and partners, as well as expertise from previous work Demsoc and CfPS have done, and good practice from elsewhere.

Download the full report here:

Download PDF

Or view individual sections here:

  1. Change at the Council – Main report
  2. Change at the Council – Method statement
  3. Change at the Council – Technical appendix
  4. Change at the Council – Council survey
  5. Change at the Council – Resident survey

For more information about this project, please contact


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